(- -''')

Everyday, I opened my mailbox. I have resorted to borrowing money from my mum, borrowing atm card from my sis who did not even tell me her pin, using my credit cards and even threatening plead mr tan to help me withdraw money while I transferred him through internet banking.

Frankly speaking, the loss of atm card make me feel so... financially unstable.

Actually, I have other bank accounts but I have been living with this bank called POSB since I applied for the account myself when I am Primary school. It is always my account of choice as I choose to bank in my bursary cheques, pay for my purchases and even credit my salary into this account.

To my dismay, after a very very very long wait at the phone banking center, I was told that my request was not processed! THE CARD WAS NEVER SENT OUT!!!

Very funny. I opened my mailbox EVERYDAY, waiting for a card that will never reach me. Wow, and the person got the cheek to tell me there is a system error! I so feel like telling them I wanna ML them! Haha. There must be anti-pinkalicious bug in their system; I can feel that they so blardy hate me.

So I wrote in a complaint letter:

"I am a long-time POSB customer. I lost my card on 22/11/07 due to some error in the atm machine. I did not key in my pin wrongly, neither did my card look so invalid but it was retained by the machine. I immediately made a report but was given a promise that my card will be mailed to me in 3 to 4 working days.

The card did not arrived as promise. After ages waiting for an agent to pick up my call, I was told to my dismay that my request was not processed due to a system error. Another promise is made to mail my card in again 3 to 4 working days.

I am utterly disappointed in the lack of controls in such an established company. If I never call in to check on the status of my card, I will never get my card.

I have chosen POSB as my prime choice despite the competition in the banking industry. However I am really disappointed in the services provided to me though a small customer - long wait on the phone customer service + a broken promise."

Okay okay, you must have notice that I become abit complaintish. Haha. This is abit Xueren's style - I call that "Fighting for our well-deserved rights". I realise if I dun love myself, no one will love me. Haha. Ya, I only realise it after 20 + years later. I am loving myself so much that I am so feeling full now. Tell you guys why when I get to transfer my photo. Picture worth a thousand words mah.

In the meantime... anyone can lend me money, I IB to you?!? Hah.